Quebec’s French Language Ministry says the provincial health insurance board is required to serve certain users in English.
Jean-François Roberge’s office promised to follow up with the Régie de l’assurance maladie du Québec (RAMQ) after a worker allegedly hung up on a woman because she didn’t speak French.
Susan Starkey, 75, said she called RAMQ earlier this month to inquire about her husband’s coverage. But the worker on the line allegedly refused to speak to her in English and told her to “go find somebody” before reportedly ending the call.
Subscribe to CTV News to watch more videos:
Connect with CTV News:
For the latest news visit:
For a full video offering visit the CTV News Network:
CTV News on Facebook:
CTV News on TikTok:
CTV News on Twitter:
CTV News on Instagram:
CTV News on Reddit:
—
CTV News is Canada’s most-watched news organization both locally and nationally, and has a network of national, international, and local news operations.