{"id":21824,"date":"2024-03-16T00:00:16","date_gmt":"2024-03-16T00:00:16","guid":{"rendered":"https:\/\/edmontondailynews.com\/hidden-cameras-reveal-how-big-banks-are-upselling-you-marketplace\/"},"modified":"2024-03-16T00:00:16","modified_gmt":"2024-03-16T00:00:16","slug":"hidden-cameras-reveal-how-big-banks-are-upselling-you-marketplace","status":"publish","type":"post","link":"https:\/\/edmontondailynews.com\/hidden-cameras-reveal-how-big-banks-are-upselling-you-marketplace\/","title":{"rendered":"Hidden cameras reveal how big banks are upselling you (Marketplace)"},"content":{"rendered":"<div><iframe loading=\"lazy\" width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/htm38oM5WFE\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div>\n<p>Canadians trust they&#8217;re getting good financial advice from their banks \u2014 especially in these tough financial times. But a hidden camera investigation by Marketplace uncovers immense pressure on bank employees to push products and services to meet sales targets, or risk losing their jobs. Seven years after CBC first investigated the pressure to sell, bank employees say their targets are back up and customers are paying the price. <\/p>\n<p>#Banks #Investigation <\/p>\n<p>00:00 &#8211; How banks are upselling customers<\/p>\n<p>08:16 &#8211; Hidden camera: Testing financial advisors from the Big Five (TD Bank, BMO, CIBC, RBC, ScotiaBank) <\/p>\n<p>17:30 &#8211; Who\u2019s looking out for consumers? (Financial Consumer Agency of Canada and Chrystia Freeland statement) <\/p>\n<p>\u00bb\u00bb\u00bb Subscribe to CBC News to watch more videos:<\/p>\n<p>Connect with CBC News Online:<\/p>\n<p>For breaking news, video, audio and in-depth coverage:<br \/>\nFollow CBC News on TikTok:<br \/>\nFollow CBC News on Twitter:<br \/>\nFind CBC News on Facebook:<br \/>\nFollow CBC News on Instagram:<br \/>\nSubscribe to CBC News on Snapchat:<\/p>\n<p>Download the CBC News app for iOS:<br \/>\nDownload the CBC News app for Android:<\/p>\n<p>\u00bb\u00bb\u00bb\u00bb\u00bb\u00bb\u00bb\u00bb\u00bb\u00bb\u00bb\u00bb\u00bb\u00bb\u00bb\u00bb\u00bb\u00bb<br \/>\nFor more than 80 years, CBC News has been the source Canadians turn to, to keep them informed about their communities, their country and their world. Through regional and national programming on multiple platforms, including CBC Television, CBC News Network, CBC Radio, CBCNews.ca, mobile and on-demand, CBC News and its internationally recognized team of award-winning journalists deliver the breaking stories, the issues, the analyses and the personalities that matter to Canadians.<\/p>\n<p>THE BIG BANK UPSELL<\/p>\n<p>producers\/directors<br \/>\nJEREMY McDONALD<br \/>\nMADELINE MCNAIR<\/p>\n<p>research producer<br \/>\nKIMBERLY IVANY<\/p>\n<p>associate producer<br \/>\nMICHELLE MCCANN<\/p>\n<p>reporter<br \/>\nERICA JOHNSON<\/p>\n<p>editor<br \/>\nSIMON PARUBCHAK<\/p>\n<p>additional editing<br \/>\nAARON TAYLOR<br \/>\nBENNY KOSHY<\/p>\n<p>camera<br \/>\nNORM ARNOLD<br \/>\nDAVID MACINTOSH<br \/>\nJOHN LESAVAGE<br \/>\nRICHARD GRUNDY<\/p>\n<p>audio<br \/>\nMICHAEL KENNEDY<\/p>\n<p>art director<br \/>\nDAVID ABRAHAMS<\/p>\n<p>media management<br \/>\nASTORIA LUZZI<\/p>\n<p>social media producers<br \/>\nAMARA MCLAUGHLIN<br \/>\nBRITT PURDY<\/p>\n<p>colour correction<br \/>\nKYLE J. SMITH<\/p>\n<p>sound mix<br \/>\nDANY TREMBLAY<br \/>\nMARIANA HUTTEN CZAPSKI<\/p>\n<p>project manager<br \/>\nVICTOR KERR<\/p>\n<p>resource coordinators<br \/>\nMARC CORMIER<br \/>\nDRAGAN MARICIC<\/p>\n<p>news rollout producer<br \/>\nJENNY COWLEY<\/p>\n<p>packaging editor<br \/>\nBENNY KOSHY<\/p>\n<p>packaging producer<br \/>\nLINDA SIBONY<\/p>\n<p>promo producer<br \/>\nGREG SADLER<\/p>\n<p>senior producer<br \/>\nTIFFANY FOXCROFT<\/p>\n<p>executive producer<br \/>\nNELISHA VELLANI<\/p>\n<p>FIRST BROADCAST :March 15, 2024<\/p>\n<hr>\n","protected":false},"excerpt":{"rendered":"<p>Canadians trust they&#8217;re getting good financial advice from their banks \u2014 especially in these tough financial times. But a hidden camera investigation by Marketplace uncovers immense pressure on bank employees to push products and services to meet sales targets, or&hellip;<\/p>\n","protected":false},"author":8,"featured_media":21825,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[23119,673,23117,23123,11663,23120,86,23124,23125,2265,23121,23126,259,184,1204,1572,12912,11662,23122,23118],"_links":{"self":[{"href":"https:\/\/edmontondailynews.com\/wp-json\/wp\/v2\/posts\/21824"}],"collection":[{"href":"https:\/\/edmontondailynews.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/edmontondailynews.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/edmontondailynews.com\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/edmontondailynews.com\/wp-json\/wp\/v2\/comments?post=21824"}],"version-history":[{"count":0,"href":"https:\/\/edmontondailynews.com\/wp-json\/wp\/v2\/posts\/21824\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/edmontondailynews.com\/wp-json\/wp\/v2\/media\/21825"}],"wp:attachment":[{"href":"https:\/\/edmontondailynews.com\/wp-json\/wp\/v2\/media?parent=21824"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/edmontondailynews.com\/wp-json\/wp\/v2\/categories?post=21824"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/edmontondailynews.com\/wp-json\/wp\/v2\/tags?post=21824"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}